To Empower or Not to Empower Your Sales Force? An Empirical Examination of the Influence of Leadership Empowerment Behavior on Customer Satisfaction and Performance
Year of publication: |
2010
|
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Authors: | Ahearne, Michael ; Mathieu, John ; Rapp, Adam |
Publisher: |
[S.l.] : SSRN |
Extent: | 1 Online-Ressource (13 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: Journal of Applied Psychology, Vol. 90, No. 5, pp. 735-744, 2005 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments 2005 erstellt |
Classification: | M30 - Marketing and Advertising. General |
Source: | ECONIS - Online Catalogue of the ZBW |
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