Enhancing employee and organizational performance through coaching based on mystery shopper feedback: A quasi‐experimental study
Year of publication: |
2012
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Authors: | Latham, Gary P. ; Ford, Robert C. ; Tzabbar, Danny |
Published in: |
Human resource management. - Hoboken, NJ : Wiley, ISSN 0090-4848, ZDB-ID 831050. - Vol. 51.2012, 2, p. 213-230
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