Establish a customer property service strategy framework
Hsu-Ming Shen, Kung-Jen Tu, Ting-Yi Chiang
| Year of publication: |
2021
|
|---|---|
| Authors: | Shen, Hsu-Ming ; Tu, Kung-Jen ; Chiang, Ting-Yi |
| Published in: |
International journal of strategic property management. - Vilnius : Vilnius Gediminas Technical University, ISSN 1648-9179, ZDB-ID 2208547-6. - Vol. 25.2021, 3, p. 204-215
|
| Subject: | property management | service differentiation | management strategy | SERVQUAL | Shanghai | Dienstleistungsmanagement | Service management | Dienstleistungsqualität | Service quality | Strategisches Management | Strategic management | Beziehungsmarketing | Relationship marketing | Immobilienverwaltung | Real estate management |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.3846/ijspm.2021.14568 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013415331