Ethical brand management : customer relationships and ethical duties
Year of publication: |
2010
|
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Authors: | Story, John ; Hess, Jeff |
Published in: |
The journal of product & brand management. - Bradford : Emerald, ISSN 1061-0421, ZDB-ID 1216417-3. - Vol. 19.2010, 4, p. 240-249
|
Subject: | Markenführung | Brand management | Unternehmensethik | Business ethics | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence |
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