Ethics of retailer and customer citizenship behaviour in e-commerce : the role of perceived reputation and identification
Quang Van Ngo, Zhi Yang
| Year of publication: |
2023
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|---|---|
| Authors: | Ngo, Quang Van ; Yang, Zhi |
| Published in: |
European journal of international management : EJIM. - Genève : Inderscience, ISSN 1751-6765, ZDB-ID 2316652-6. - Vol. 21.2023, 1, p. 165-183
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| Subject: | perceived ethics, | perceived reputation | customer citizenship behaviour | customer-retailer identification | e-commerce | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Reputation | Online-Handel | Online retailing | Vertrauen | Confidence | Arbeitsverhalten | Work behaviour | Firmenimage | Corporate reputation | Unternehmensethik | Business ethics | Einzelhandel | Retail trade |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/EJIM.2023.132795 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014334812