Evaluation of comparative performance of telecom service providers in India using TOPSIS and AHP
Year of publication: |
2013
|
---|---|
Authors: | Kumar, Sanjay ; Kumar, Y. V. Satya |
Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 6.2013, 2, p. 192-213
|
Subject: | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | AHP-Verfahren | AHP approach | Telekommunikationssektor | Telecommunications industry | Indien | India |
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