Evaluation of service quality at a sport center : case study
Year of publication: |
[2017]
|
---|---|
Authors: | Álvarez-García, José ; Oliveira, Cristiana ; Rueda-Armengot, Carlos |
Published in: |
Sports management as an emerging economic activity : trends and best practices. - Cham : Springer, ISBN 978-3-319-63906-2. - 2017, p. 73-85
|
Subject: | Sportstätte | Sports facilities | Sportmanagement | Sport management | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction |
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