Excellence models beyond total quality management : inception, thematic structure and forthcoming paths
Year of publication: |
2024
|
---|---|
Authors: | Oliveira, Joana Morgado ; Gomes, Carlos Francisco |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 35.2024, 1/2, p. 137-169
|
Subject: | bibliometric analysis | EFQM | excellence models | MBNQA | systematic literature review | TQM |
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