Experiences and innovation in services : from human encounters to social building
Year of publication: |
2018
|
---|---|
Authors: | Rubalcaba-Bermejo, Luis |
Published in: |
Services, experiences and innovation : integrating and extending research. - Cheltenham, UK; Northampton, MA; USA : Edward Elgar Publishing, ISBN 978-1-78811-429-5. - 2018, p. 20-38
|
Subject: | Innovation | Humankapital | Human capital | Kundenservice | Customer service | USA | United States |
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