Exploring crowding in tourist settings : the importance of physical characteristics in visitor satisfaction
Cristina Ruiz, Naira Delgado, Miguel Á. García-Bello, Estefanía Hernández-Fernaud
Year of publication: |
2021
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Authors: | Ruiz, Cristina ; Delgado, Naira ; García-Bello, Miguel Á. ; Hernández-Fernaud, Estefanía |
Published in: |
Journal of destination marketing & management. - Amsterdam : Elsevier, ISSN 2212-571X, ZDB-ID 3073470-8. - Vol. 20.2021, p. 1-10
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Subject: | Tourist satisfaction | Behavioral constraints | Crowding | Privacy level | Setting characteristics | Social stimulation | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction | Tourismus | Tourism | Konsumentenverhalten | Consumer behaviour |
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