Exploring factors influencing service trade-offs in the higher education sector : evidence from Malaysia
Saravanan Raman, Norazah Mohd Suki, Lee Heng Wei and Subhaseni Chinniah
| Year of publication: |
2022
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|---|---|
| Authors: | Saravanan Raman ; Mohd Suki, Norazah ; Lee Heng Wei ; Subhaseni Chinniah |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 14.2022, 4, p. 555-575
|
| Subject: | Higher education | Service dimensions | Service priorities | Service trade-offs | Shared services | Malaysia | Hochschule | Higher education institution | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Unternehmensdienstleistung | Business services | Dienstleistung | Services |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQSS-09-2021-0118 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013454241