Exploring the drivers of service quality perceptions in the tertiary education sector
Year of publication: |
2014
|
---|---|
Authors: | Chavan, Meena ; Bowden-Everson, Jana ; Lundmark, Erik ; Zwar, Jan |
Published in: |
Journal of International Education in Business. - Emerald Group Publishing Limited, ISSN 1836-3261, ZDB-ID 2524804-2. - Vol. 7.2014, 2, p. 150-180
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Service quality | Social benefits | International vs domestic | Participation and co-creation | Student expectations | Student satisfaction |
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