Exploring the knowledge structure of the relationship between value co-creation and customer satisfaction
Year of publication: |
2022
|
---|---|
Authors: | Nájera-Sánchez, Juan-José ; Martinez-Cañas, Ricardo ; García-Haro, María-Ángeles ; Martínez-Ruiz, María Pilar |
Published in: |
Management decision. - Bingley : Emerald, ISSN 1758-6070, ZDB-ID 2023018-7. - Vol. 60.2022, 12, p. 3366-3387
|
Subject: | Bibliographic coupling | Customer satisfaction | Research avenues | Service industries | Value co-creation | Kundenzufriedenheit | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Dienstleistungssektor | Service industry |
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