Exploring the measurement of basic assumptions about guests and co-workers in the hospitality industry
Year of publication: |
2010
|
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Authors: | Gjerald, Olga ; Øgaard, Torvald |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 22.2010, 6, p. 887-909
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Subject: | Arbeitsverhalten | Work behaviour | Arbeitsleistung | Job performance | Unternehmenskultur | Corporate culture | Dienstleistungsqualität | Service quality | Gastgewerbe | Hospitality industry | Norwegen | Norway |
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