Antecedents and effects of employees' feelings of joy on employees' innovative behaviour
Year of publication: |
2011
|
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Authors: | Slåtten, Terje |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 3.2011, 1, p. 93-109
|
Subject: | Dienstleistungsqualität | Service quality | Arbeitszufriedenheit | Job satisfaction | Emotion | Arbeitsverhalten | Work behaviour | Innovation | Gastgewerbe | Hospitality industry | Norwegen | Norway |
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