Exploring the reasons for bank-switching behavior in retail banking
Year of publication: |
2022
|
---|---|
Authors: | Zhao, Cong ; Noman, Abu Hanifa Md. ; Asiaei, Kaveh |
Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 40.2022, 2, p. 242-262
|
Subject: | Bank | Customer | Determinants | Malaysia | Switching behavior | Konsumentenverhalten | Consumer behaviour | Privatkundengeschäft | Personal banking |
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