Face gain and face loss in restaurant consumers' brand advocate behaviors
Year of publication: |
2019
|
---|---|
Authors: | Huang, Yu-Shan Sandy ; Wang, Yao-Chin ; Kuo, Pei-Jou |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 43.2019, 3, p. 395-415
|
Subject: | self-brand congruence | face | positive word-of-mouth | negative avoidance | restaurant brands | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Markenführung | Brand management | Virales Marketing | Viral marketing | Markenimage | Brand image | Markenartikel | Brand | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing |
-
Impact of brand experience on loyalty
Ong, Chuan Huat, (2018)
-
Examining drivers and outcomes of social media brand engagement
Leckie, Civilai, (2022)
-
Kang, Juhee, (2014)
- More ...
-
Kalargyrou, Valentini, (2018)
-
THE EFFECTS OF CHOICE VARIETY AND SPECIFICATION TYPE ON CUSTOMIZATION PROCESS SATISFACTION
Kuo, Pei-Jou, (2010)
-
Consumers' perspectives on service staff with disabilities in the hospitality industry
Kuo, Pei-Jou, (2014)
- More ...