Factors affecting customer retention toward Internet banking in Malaysia
Year of publication: |
2009
|
---|---|
Authors: | Bin Ismail, Hishamuddin ; Panni, Mohammad Fateh Ali Khan |
Published in: |
Journal of information & knowledge management : JIKM. - Singapore : IKMS, ISSN 0219-6492, ZDB-ID 2225563-1. - Vol. 8.2009, 1, p. 35-43
|
Subject: | Electronic Banking | Electronic banking | Innovationsdiffusion | Innovation diffusion | Konsumentenverhalten | Consumer behaviour | Malaysia |
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