Factors affecting trust towards online retailers in India : an empirical study
Year of publication: |
2018
|
---|---|
Authors: | Punyatoya, Plavini |
Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 17.2018, 3, p. 342-360
|
Subject: | online retailer | satisfaction with previous interactions | perceived website quality | security and privacy policy | online retailer credibility | consumer trust | loyalty intention | regression analysis | India | Datenschutz | Data protection | Indien | Electronic Commerce | E-commerce | Einzelhandel | Retail trade | Website | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction |
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