Factors influencing customer satisfaction on online banking in Nepalese commercial banks
Bimal Pandey
| Year of publication: |
2019
|
|---|---|
| Authors: | Pandey, Bimal |
| Published in: |
Nepalese journal of finance : a publication of Uniglobe College. - Kathmandu, Nepal : Uniglobe College, ISSN 2392-4144, ZDB-ID 2982408-4. - Vol. 6.2019, 4, p. 80-90
|
| Subject: | Easy to use | efficiency | reliability | responsiveness | security | customer satisfaction | customer retention | Kundenzufriedenheit | Customer satisfaction | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour | Bank | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014494137