Factors influencing perceived benefits and user satisfaction in knowledge management systems
Year of publication: |
2016
|
---|---|
Authors: | Karlinsky-Shichor, Yael ; Zviran, Moshe |
Published in: |
Information systems management. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 1076391-0. - Vol. 33.2016, 1, p. 55-73
|
Subject: | Knowledge management | knowledge management systems | perceived benefits | user satisfaction | knowledge quality | information quality | Wissensmanagement | Kundenzufriedenheit | Customer satisfaction | Betriebliches Informationssystem | Business intelligence system | Dienstleistungsqualität | Service quality | Management-Informationssystem | Management information system |
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