Factors influencing the repurchase intention and customer satisfaction : a case of Jordanian telecom companies
Year of publication: |
2012
|
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Authors: | Al-Refaie, Abbas ; Jalham, Issam S. ; Li, Ming-hsien Caleb |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 10.2012, 3, p. 374-387
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Subject: | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry | Jordanien | Jordan |
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