Fantasy sports and beyond : complementary digital experiences (CDXs) as innovations for enhancing fan experience
Year of publication: |
2021
|
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Authors: | Yuksel, Mujde ; Smith, Andrew N. ; Milne, George R. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 134.2021, p. 143-155
|
Subject: | Complementary digital experiences | Customer experience | Customer journeys | Fantasy sports | Innovation | Sports management | Sport | Sports | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Sportmarketing | Sports marketing | Digitalisierung | Digitization | Sportmanagement | Sport management | Innovationsmanagement | Innovation management |
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