Faster, cheaper, better : the 9 levers for transforming how works get done
Michael Hammer and Lisa W. Hershman
| Year of publication: |
c 2010 ; 1 ed.
|
|---|---|
| Authors: | Hammer, Michael ; Hershman, Lisa W. |
| Publisher: |
New York, NY : Crown Business |
| Subject: | Prozessmanagement | Business process management | Organisationsstruktur | Organizational structure | Performance-Management | Performance management | Erfolgsfaktor | Success factor |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | VIII, 302 S. graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Fallstudie ; Case study |
| Language: | English |
| Notes: | From the worm's eye view to the bird's eye view: the principles of designing processes -- Measure for measure: getting process metrics right -- Taking ownership -- Performers and infrastructure -- Leadership: creating the process culture -- Keeping process on course: governance and expertise -- Pulling it all together -- Tetra Pak: a business transformed -- Gamesa and the creation of a process culture -- Four Aces comes up short -- Hattaway Inc.: the band aid -- Guiding you through the journey: the process and enterprise maturity model. |
| ISBN: | 978-0-307-45379-2 ; 978-0-307-45979-4 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008799093