Feeling anxious : the dark side of checkout charity solicitations
Adam Hepworth, Na Young Lee, Alex R. Zablah
| Year of publication: |
2021
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|---|---|
| Authors: | Hepworth, Adam ; Lee, Na Young ; Zablah, Alex R. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 136.2021, p. 330-342
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| Subject: | Anxiety | Checkout charity | Corporate social responsibility | Frontline employees | Frontline interface | Service encounter | Corporate Social Responsibility | Fundraising | Gemeinnützige Organisation | Charitable organization | Kundenservice | Customer service | Wohltätigkeit | Charity | Verkaufspersonal | Salespeople | Emotion | Unternehmensethik | Business ethics |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2021.07.050 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012663208