From customer experience to human experience : uses of systematized and non-systematized knowledge
Anne L. Roggeveen, Sara Rosengren
| Year of publication: |
2022
|
|---|---|
| Authors: | Roggeveen, Anne L. ; Rosengren, Sara |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 67.2022, p. 1-7
|
| Subject: | Customer experience | Customer experience management | Human experience | Retail | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2022.102967 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013364457