From offline healthcare to online health services : the role of offline healthcare satisfaction and habits
Year of publication: |
May 2017
|
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Authors: | Zhang, Xiaofei ; Guo, Xitong ; Lai, Kee-hung ; Yin, Chunxiao ; Meng, Fanbo |
Published in: |
Journal of electronic commerce research : JECR. - Long Beach, Calif. : Univ., ISSN 1938-9027, ZDB-ID 2136755-3. - Vol. 18.2017, 2, p. 138-154
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Subject: | Online health service | Offline healthcare | User satisfaction | Awareness | Habits | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Internet | E-Health | E-health |
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