From person- to system-oriented service
George Ritzer and Todd Stillman
| Year of publication: |
2001
|
|---|---|
| Authors: | Ritzer, George ; Stillman, Todd |
| Published in: |
Customer service : empowerment and entrapment. - Basingstoke [u.a.] : Palgrave, ISBN 0-333-94607-3. - 2001, p. 102-116
|
| Subject: | Privatisierung | Privatization | Dienstleistungshandel | Trade in services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001628789