The New Frontier of Experience Innovation - Beyond the best practices of innovation lie its "next" practices. By synthesizing societal trends and early experimentation in companies such as General Motors, LEGO, Sony and TiVo, the authors paint a picture in which the locus of innovation will inevitably shift from products and services to "experience environments." Profitable company growth will ...
Year of publication: |
2003
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Authors: | Prahalad, C.K. ; Ramaswamy, Venkatram |
Published in: |
MIT sloan management review. - Cambridge, Mass : MIT, ISSN 1532-9194, ZDB-ID 2039388X. - Vol. 44.2003, 4, p. 12-18
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