Guest satisfaction in independent and affiliated to chain hotels
María C. Moreno-Perdigón, Beatriz Guzmán-Pérez, Teodoro Ravelo Mesa
| Year of publication: |
2021
|
|---|---|
| Authors: | Moreno-Perdigón, María C. ; Guzmán-Pérez, Beatriz ; Ravelo Mesa, Teodoro |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 94.2021, p. 1-9
|
| Subject: | Balearic Islands | Canaries | eWOM | Guest satisfaction | Hotel chains | Independent hotels | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2020.102812 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012494932