Harnessing brand authenticity to promote prosocial service behavior
Year of publication: |
2024
|
---|---|
Authors: | Lim, Weng Marc ; Malik, Nishtha ; Gupta, Sahil ; Rai, Himanshu |
Published in: |
The journal of brand management : an international journal. - Basingstoke : Palgrave Macmillan, ISSN 1479-1803, ZDB-ID 2039460-3. - Vol. 31.2024, 4, p. 449-468
|
Subject: | Brand authenticity | Frontline employee | Job autonomy | Organizational commitment | Prosocial service behavior | Psychological empowerment |
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