Healthcare service quality : what really matters to the female patient?
Year of publication: |
2015
|
---|---|
Authors: | Shafei, Ingy ; Walburg, Jan Auke ; Taher, Ahmed F. |
Published in: |
International journal of pharmaceutical and healthcare marketing : IJPHM. - Bingley : Emerald, ISSN 1750-6123, ZDB-ID 2364540-4. - Vol. 9.2015, 4, p. 369-391
|
Subject: | Consumer satisfaction | Healthcare constructs | Healthcare service quality | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Krankenhaus | Hospital |
-
Hospital service quality evaluation with IVIF-PROMETHEE and a case study
Tuzkaya, Gülfem, (2019)
-
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M., (2015)
-
Healthcare service quality and patient satisfaction : a conceptual framework
Javed Ali, (2024)
- More ...
-
Factors affecting customer loyalty for mobile telecommunication industry
Shafei, Ingy, (2016)
-
The pharmacist's role in the Egyptian pharmaceutical market
Taher, Ahmed, (2012)
-
El-Bassiouny, Noha, (2011)
- More ...