Hedonic service consumption and its dynamic effects on sales in the brick-and-mortar retail context
Year of publication: |
2023
|
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Authors: | Zhou, Jiaying ; Dahana, Wirawan Dony ; Ye, Qiongwei ; Zhang, Qingyu ; Ye, Mingqi ; Li, Xi |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 70.2023, p. 1-12
|
Subject: | Customer experience | Hedonic shopping | Brick-and-mortar retail | Dynamic effect | Vector autoregression model | Empirical estimation | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Hedonischer Preisindex | Hedonic price index | Dienstleistungsqualität | Service quality |
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