A Holistic Framework for TQM in the Software Industry: A Confirmatory Factor Analysis Approach - An approach for measuring the level of quality management practices in software organizations is developed and validated.
| Year of publication: |
2004
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|---|---|
| Authors: | Issac, George ; Rajendran, Chandrasekharan ; Anantharaman, R.N. |
| Published in: |
Quality management journal : QMJ. - Milwaukee, Wis. : ASQC, ISSN 1068-6967, ZDB-ID 12271081. - Vol. 11.2004, 3, p. 35-60
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