Evidence-based design and transformative service research for the healthcare in hospitals : setting the research agenda
Year of publication: |
2016
|
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Authors: | Hamed, Sara ; El-Bassiouny, Noha ; Ternès, Anabel |
Published in: |
International journal of pharmaceutical and healthcare marketing : IJPHM. - Bingley : Emerald, ISSN 1750-6123, ZDB-ID 2364540-4. - Vol. 10.2016, 2, p. 214-229
|
Subject: | Healthcare | Transformative service research | Evidence-based design | Patient well-being | Physical environment | Services marketing | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Dienstleistungsmarketing | Kundenzufriedenheit | Customer satisfaction |
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