How brand innovativeness and quality impact attitude toward new service line extensions : the moderating role of consumer involvement
Year of publication: |
2011
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Authors: | Boisvert, Jean ; Ashill, Nick J. |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 25.2011, 7, p. 517-527
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Subject: | Markentransfer | Brand extension | Produktentwicklung | New product development | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Finanzdienstleistung | Financial services | Kanada | Canada |
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