How do I keep customers coming back for more?
| Year of publication: |
1996
|
|---|---|
| Authors: | Woods, John A. |
| Published in: |
The Journal for quality and participation. - Milwaukee, Wis : ASQ, ISSN 1040-9602, ZDB-ID 10488029. - Vol. 19.1996, 7, p. 68-73
|