How does the community structure affect the customer satisfaction?
Suat Secgin and Gokhan Dalkilic (Computer Engineering Department, Dokuz Eylul University, Tınaztepe Campus, Buca, Izmir, Turkey)
Year of publication: |
2015
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Authors: | Secgin, Suat ; Dalkilic, Gokhan |
Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 8.2015, 3, p. 312-323
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Subject: | customer satisfaction | community structure | customer loyalty | customer perception | development level | Spearman's rank correlation coefficeient | SPSS | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour |
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