How Lufthansa capitalized on big data for business model renovation
Year of publication: |
March 2017
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Authors: | Chen, Hong-mei ; Schütz, Roland ; Kazman, Rick ; Matthes, Florian |
Published in: |
MIS quarterly executive. - Atlanta, GA : Association for Information Systems (AIS), ISSN 1540-1979, ZDB-ID 2183465-9. - Vol. 16.2017, 1, p. 19-34
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Subject: | Deutsche Lufthansa <Köln> | Data Mining | Data mining | Geschäftsmodell | Business model | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Fluggesellschaft | Airline | Deutschland | Germany |
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