Humanitarian crises : the (un)certainty of servicescapes and their impact on frontline actors
Year of publication: |
2023
|
---|---|
Authors: | Kuppelwieser, Volker ; Spielmann, Nathalie ; Vega, Diego |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 26.2023, 3, p. 371-388
|
Subject: | crisis | frontline employees | servicescapes |
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