"I just like this e-retailer" : understanding online consumers repurchase intention from relationship quality perspective
Year of publication: |
2021
|
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Authors: | Antwi, Samuel |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 61.2021, p. 1-6
|
Subject: | Customer commitment | Customer satisfaction | Customer trust | Ghana | Price level | Repurchase intention | Kundenzufriedenheit | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Datenschutz | Data protection | Online-Handel | Online retailing | Vertrauen | Confidence | Dienstleistungsqualität | Service quality |
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