Identifying the right solution customers : a managerial methodology
Year of publication: |
January 2017
|
---|---|
Authors: | Windler, Katharina ; Jüttner, Uta ; Michel, Stefan ; Maklan, Stan ; MacDonald, Emma K. |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 60.2017, p. 173-186
|
Subject: | Integrated solution | Customer segmentation | Customer selection | Managerial methodology | Co-creation | Business-to-business relationships | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | B-to-B-Marketing | Business-to-business marketing | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value |
-
Russo, Ivan, (2017)
-
Arlanagic-Kalajdzic, Maja, (2015)
-
Predicting customer churn from valuable B2B customers in the logistics industry : a case study
Chen, Kuanchin, (2015)
- More ...
-
Customer service experiences : developing and applying a sequential incedent laddering technique
Jüttner, Uta, (2013)
-
Customer service experiences: Developing and applying a sequentialincident laddering technique
Jüttner, Uta, (2013)
-
Jüttner, Uta, (2013)
- More ...