"If you violate emotional trust, you might lose ther customer forever"
Janey Whiteside
| Year of publication: |
2021
|
|---|---|
| Other Persons: | Whiteside, Janey (interviewee) |
| Published in: |
Harvard business review : HBR. - Boston, Mass. : Harvard Business School Publ. Corp., ISSN 0017-8012, ZDB-ID 2382-6. - Vol. 99.2021, 3, p. 24-25
|
| Subject: | Wal-Mart Stores | Kundenbindung | Customer retention | Kundenbindungsprogramm | Loyalty program |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Interview ; Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012627113