Impact of customer relationship management on customer satisfaction in Nepalese commercial banks
Busant Shah
| Year of publication: |
2019
|
|---|---|
| Authors: | Shah, Busant |
| Published in: |
Nepalese journal of finance : a publication of Uniglobe College. - Kathmandu, Nepal : Uniglobe College, ISSN 2392-4144, ZDB-ID 2982408-4. - Vol. 6.2019, 4, p. 48-58
|
| Subject: | Service quality | behavior of the employee | customer convenience | pricing | offers and benefits | customer satisfaction | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014494133