Impact of healthcare service quality on patient satisfaction and loyalty in a Jordanian private hospital
Year of publication: |
2022
|
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Authors: | Khaleel, Marwan ; Ilkhanizadeh, Shiva ; Khrais, Huthaifah |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 37.2022, 3, p. 422-434
|
Subject: | healthcare quality | Jordan | loyalty | satisfaction | Jordanien | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Gesundheitsversorgung | Health care | Beziehungsmarketing | Relationship marketing | Patienten | Patients | Gesundheitswesen | Health care system |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.1504/IJPQM.2021.10040322 [DOI] 10.1504/IJPQM.2022.126936 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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