Impact of Islamic Work Ethics, Reward System and Organizational Environment on Citizenship Behavior of Employees

Today’s competitive environment truly manifests the concept of survival of the fittest. Social researchers have been investigating work ethic values, environment, rewards and citizenship behavior of employees in different studies from diverse dimensions. This study brings all these propositions together with novel addition of Islamic work ethics in theoretical framework due to predominantly Muslim majority setting of organization under investigation. There is increased interest to observe impact of Islamic work ethics on different dimensions of organizational work environment, therefore, this study has been conceptualized to observe their relationship and influence on above mentioned important aspects. Pakistan Telecommunication Company has been chosen being the largest communication business of the country; hence results of this study would depict trends of the fastest growing significantly important sector of the economy. Simple Random sampling technique was used along with the structured questionnaire. Questionnaire was distributed to 200 employees working in franchises, regional offices and business centers currently operated in Lahore. 152 questionnaires were returned back filled which quotes 76% response rate. SPSS 17 and AMOS 16 were used to analyze the data. Study explored a new dimension which communicates a great influence of Islamic work ethics on citizenship behavior of employees that is reported as 58%