Improving consumer performance and perceived service quality in a new type of commercial environment in 3D, thanks to embodied virtual sales agents
Ben Mimoun Mohamed Slim; Garnier Marion; Poncin Ingrid
| Year of publication: |
2013
|
|---|---|
| Authors: | Slim, Ben Mimoun Mohamed ; Garnier, Marion ; Poncin, Ingrid |
| Published in: |
E-marketing in developed and developing countries : emerging practices. - Hershey, Pa. : Business Science Reference, ISBN 978-1-4666-3954-6. - 2013, p. 233-245
|
| Subject: | Online-Handel | Online retailing | Verkaufspersonal | Salespeople | Visualisierung | Visualization | Agentenbasierte Modellierung | Agent-based modeling | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
| Extent: | Ill. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009775757