Improving police control rooms using simulation
Year of publication: |
2008
|
---|---|
Authors: | Günal, M. M. ; Onggo, S. ; Pidd, Michael |
Published in: |
Journal of the Operational Research Society : OR. - Basingstoke, Hampshire : Palgrave, ISSN 0030-3623, ZDB-ID 716033-1. - Vol. 59.2008, 2, p. 171-181
|
Subject: | Polizei | Police | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | Callcenter | Call centre | Simulation | Großbritannien | United Kingdom |
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