Improving service delivery: Investigating the role of information sharing, job characteristics, and employee satisfaction
Year of publication: |
2011
|
---|---|
Authors: | Bontis, Nick ; Richards, David ; Serenko, Alexander |
Published in: |
The Learning Organization. - Emerald Group Publishing Limited, ISSN 1758-7905, ZDB-ID 2002562-2. - Vol. 18.2011, 3, p. 239-250
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Information exchange | Job descriptions | Career satisfaction | Service delivery | North America |
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