Improving the service quality as a socially responsible activity of hotel companies
Ivana Bleši´c, Slobodan Čerovi´c and Vanja Dragi´cevi´c
Year of publication: |
2011
|
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Authors: | Bleši´c, Ivana ; Čerovi´c, Slobodan ; Dragi´cevi´c, Vanja |
Published in: |
Amfiteatru economic : an economic and business research periodical. - Bucureşti : Ed. ASE, ISSN 1582-9146, ZDB-ID 2566390-2. - Vol. 13.2011, 29, p. 273-286
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Subject: | Dienstleistungsqualität | Service quality | Corporate Social Responsibility | Corporate social responsibility | Hotellerie | Hotel industry | Serbien | Serbia |
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